Starting July 1, 2019, California will require clear and conspicuous disclosures when bots are used to communicate or interact online with people in California.
E-commerce offers consumers convenience – the ability to shop for a vast selection of products from the comfort of home. However, one thing that has frequently been missing from e-commerce websites is interactivity – the ability for consumers to ask questions, learn more about a product, or connect with the store where they are shopping.
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